Terms & Conditions
By agreeing to order products on this site the buyer agrees to buy at the price and in the way described on the site. The seller's acceptance of the order is conditional on receipt of payment, the ability of the seller to provide the product or service and there being no error or innocent misrepresentation by either party.
The Buyer is entitled to withdraw from this agreement and return any goods in the condition and packaging in which they were received within ten days of receiving them. Any payment which has been received for the goods will be refunded to the buyer within thirty days of the goods being received back by the seller; less the charge for carriage, except where goods are faulty.
NB. if an order is placed for two different sizes to determine best fit we reserve the right to deduct the cost of postage from your refunded garment(s) if this takes the value of the retained garment(s) to below the carriage paid value.
The buyer accepts responsibility for judging the suitability of the product for the buyer's required purpose.
The products, any advice, and the presentation of the products have been prepared in accordance with English Law, but the seller does not claim that they necessarily accord with the laws of other countries.
To the extent permitted by law the seller excludes any warranties in relation to the product. However the buyer's statutory rights are not affected.
Any sale or service is subject to English law and the sole jurisdiction of the English courts.
Whilst we endeavour to ensure that the information contained on this site is true and accurate, we cannot give any warranty to that effect. We cannot be responsible for the consequences of reliance on that information. However this disclaimer is not intended to affect your statutory rights.
In particular, please note that we cannot accept any responsibility for the contents of materials viewable from this site which are not provided or maintained by us. These materials may be provided by (but are not limited to) links, frames and portals.
In addition representations of colours may vary from one computer monitor set up to another; and in light of this should be taken as guidance only.
The materials contained on this site are copyright to us and may be subject to other intellectual property rights. Whilst the pages may be downloaded or copied for the purposes for which the site is intended, such copies may only be used by you and within your organisation, and not for any commercial use without our express consent. All copyrights and trademark notices, marks, disclaimers and other such elements must be preserved and upheld at all times.
Shipping And Handling
On orders a charge of £4.99 will apply for all deliveries within the UK mainland.
Our orders are normally dispatched within a couple of days by Royal Mail. In case of an item not being in stock we will email you with an estimated delivery date.
Credit Card Security
To ensure your credit card security and to keep your personal information safe we use Secure Sockets Layer (SSL) technology. All of your data is encrypted prior to being sent over the Internet to our system. We use secure firewalls which are systems designed to keep information inaccessible and safe from other Internet users.
You can check that your connection is secure by looking for a locked padlock icon or a solid key icon usually displayed at the bottom of your browser window. Your Internet Explorer will also show a security notice when enabled. You will also see that the display in the address window of your browser changes from 'http' to 'https'.
If you at all uncertain at any time about the security of Internet transactions you can of course place your order by phone or email.
Guarantee & Returns Policy
We guarantee your satisfaction.
If you are not satisfied with the goods supplied, a return will be accepted provided you contact us within a period of 10 days of receipt of your purchase and return the goods in a re-saleable condition, with all labels attached, and folded up in their original packaging.
Any payment which has been received for the goods will be refunded to the buyer upon receipt of the goods by the seller; less the charge for carriage, except where goods are faulty.
If any of the goods are faulty we will either refund the cost amount in full or send you a replacement free of charge.
Goods damaged in transit will be replaced.
We are happy to exchange or refund any item returned in perfect, unused condition with in 10 days of purchase. It must be folded up, in the original packaging, with all labels attached. Please re-use shipping packaging to reduce carbon footprint. Should you need to return an item to us for any reason, please return to the address on the invoice, or using the Returns Information slip enclosed. Please enclose your reason for return, and instructions for replacement, exchange or refund.
If you return an item you pay the return postage and we will pay to send a replacement if it is wanted.
If you choose to order more than one size in the same garment, thus taking the total over the carriage free amount, and later return one size, we reserve the right to deduct the P&P amount from your refund.
These terms and conditions may be revised at any time and we reserve the right to do so.
You are therefore advised to keep up to date with the contents of these terms and conditions. Nothing in these terms and conditions will reduce your statutory rights relating to faulty or misdescribed goods.
Orders will only be dispatched on payment in full of the amounts shown.
If you have any comments on our service or products please e-mail us at:
Corinne Dennis Cycle Clothing Ltd.
Kingbeare House, Henwood Lane, near Launceston. PL15 7NT
Tel : 07850 429773
We understand our customer's concerns regarding privacy and are fully committed to protecting it.
The information we collect about you is firstly, to process your order and secondly to enable us to provide you with the best possible service.
We will only use this information lawfully and in accordance with the Data Protection Act 1998.
The type of information we collect includes your name and address, phone number, e-mail address, delivery address if different to your home, and record of any purchases you make from us.
The information we hold about you will be accurate and up to date and you may check it by e-mailing us. If you find any inaccuracy we will delete or correct it promptly.
Any information you supply to us is stored on a secure server and we follow strict procedures to prevent any unauthorised access.
We will only keep your details and order history for customer service purposes, and will never disclose them to a third party. We do not receive your payment information as this is held securely on the independent payment server.
Corinne Dennis Cycle Clothing Ltd does not sell or trade in any way, your personal information to others. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes